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Brett A
1 reviews | Active since Mar 2021
06 Dec 2024, 13:17
Discovery not paying claim after 8 months after acknowledging the client is correct
Discovery is totally useless. It's now been 8 months and my claim has still not been paid even though they have acknowledged that I am in the right and my claim will be paid. After talking to and emailing more than 10 employees over these past 8 months, not one of them has taken accountability to sort out the issue, that includes managers of departments. I am looking for just one person who is prepared to accept responsibility and follow it through until the issue is resolved. Up until now, this has been too much to ask.
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Replies (2)0
Replies (2)Discovery Health's replyOfficial
09 Dec 2024, 06:48Dear Brett A
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards
Discovery Health Servicing Team
Discovery Health's reply09 Dec 2024, 06:48
Official
Dear Brett A
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards
Discovery Health Servicing Team
Discovery Health's replyOfficial
09 Dec 2024, 23:15Dear Brett A
We have been in touch with you to answer your comments.
We have been in touch with you to answer your comments.
Regards
Discovery Health Servicing Team
Discovery Health's reply09 Dec 2024, 23:15
Official
Dear Brett A
We have been in touch with you to answer your comments.
We have been in touch with you to answer your comments.
Regards
Discovery Health Servicing Team
