Discovery not keeping to communications issues - Discovery leaving people stranded

This is not a good review. I have been a Discovery member since 2007 - I never received any communication stating that when I leave the fund I have to pay a premium for an additional month. I notified Discovery Health in December 2021 that I have to cancel due to the medical aid being to expensive. They then told me about the additional month I have to pay - I did not agree to it and I told them I cannot pay it. They then send me a letter stating that the medical had been cancelled and should I want to belong to Discovery Health again they will ask me to pay the premium first. That to me is okay if ever I can afford it again I will go back to Discovery. I have the communication. At the end of February they debited my account out of the blue I had about R100 not enough for the premium and the debit order came back not paid - leaving me with a returned debit order listing on my account - I stopped the debit order again and notified discovery that I cannot pay this and they gave me confirmation that the medical had been cancelled - tonight as I sit here they debit my account on a Sunday wit R4300.00 leaving me with R423.00 in my account for the rest of the month. I have to say that Discovery is not looking after member of people at all. I have life insurance I will also now cancel, I have investments at Discovery that I will also now cancel and go back to Sanlam just because of this - this is now Discovery that looks after people.