ME
Murrae-Ann Erfmann

1 reviews | Active since Sept 2011

29 Mar 2021, 08:32

Discovery - Not is touch with their users

Taking away the MedXpress call centre has created a nightmare. The stupid bot can't help and now I must hang on the line for an hour to get cut off.

USELESS

0
Replies (2)
Discovery Health
Discovery Health's reply29 Mar 2021, 08:35
Official
Dear Murrae-Ann We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.  Regards Discovery Health Servicing Team
Discovery Health
Discovery Health's reply29 Mar 2021, 17:11
Official
Dear Murrae-Ann We have contacted you regarding your query. Regards Discovery Health Servicing Team