cR
christa R

1 reviews | Active since Apr 2014

16 Sept 2019, 08:50

Discovery not helping doctors.

I am a general practitioner. Been struggling to register with Discovery for more than a year. They have all my documents. Every time I call I get told it would take 3 to 5 work days. In the meantime Discovery pays nothing out to my patients as I am "not registered" with them. No portal exists for me to send an enquiry or have my case looked at.

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Replies (3)
Discovery Health
Discovery Health's reply16 Sept 2019, 11:02
Official
Dear Christa

Your concerns are important to us.
We will contact you soon to answer your comments.

Kind regards
Discovery Health Servicing Team 



Discovery Health
Discovery Health's reply18 Sept 2019, 15:17
Official
Dear Christa

We have been in touch with you to answer your comments.

Regards
 Discovery Health Servicing Team

cR
christa R's update28 Jul 2020, 10:35
Reviewer Update
Thank you for sorting it out. It took more than a year and I had to revert to Hello Peter which is not ideal at all.