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Charlene K

1 reviews | Active since Aug 2018

08 Aug 2018, 10:30

Discovery not as on the ball as they say

Chronic department Leaked my personal information. Many emails to them and still no response. not happy

0
Replies (6)
Discovery Health
Discovery Health's reply08 Aug 2018, 13:07
Official

Dear charlene-johnson-sullivan-kruger

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.

Regards
Discovery Health Servicing Team

Discovery Health
Discovery Health's reply13 Aug 2018, 15:51
Official

Dear charlene-johnson-sullivan-kruger

We have been in touch with you to answer your comments.

Regards
Discovery Health Servicing Team

Discovery Health
Discovery Health's reply13 Aug 2018, 16:05
Official

Dear charlene-johnson-sullivan-kruger

We have been in touch with you to answer your comments.

Regards
Discovery Health Servicing Team

CK
Charlene K's update28 Aug 2018, 09:47
Reviewer Update
Good day, received a call and told me they will into it and come back to me. This has been the response all along. still no resolution. Our personal information is just that personal. We trust our medical aids to keep our information "Private".
Discovery Health
Discovery Health's reply28 Aug 2018, 10:50
Official

Dear charlene-johnson-sullivan-kruger

Thanks for bringing this matter to our attention. We’ll look into it and be in touch with you soon.

Kind regards
Discovery Health Servicing Team

Discovery Health
Discovery Health's reply30 Aug 2018, 15:43
Official

Dear charlene-johnson-sullivan-kruger

We have been in touch with you to answer your comments.

Regards
Discovery Health Servicing Team