Discovery not a real medical aid

In my opinion Discovery medical aid should rather focus on their banking rather than peoples health. My wife was supposed to have been admitted into hospital on the 22nd of March 2022 and today is the 28th March 2022 STILL NO AUTHORIZATION. APPARENTLY ITS SITTING AT THE STANDARDS DEPARTMENT. They have requested information from our Gp and specialists already and they still waiting to make a decision. Both our previous GP past away and we have been seeing another gp fromm 2020 and this is still no good enough. SHOULD MY WIFE BECOME PARYLISED DUE TO THEM NOT ADMITTING HER I QILL TAKE ON DISCOVERY HEALTH. ****ING RIDICULOUS PROCEESS FROM DISCOVERY. I DONT BELIEVE ANYONE SHOULD GO WITH DISCOVERY AS THEY DO NOT CARE ABOUT PEOPLES HEALTH.