Discover(y) no Medical Aid Cover

I refer to my complaints on Hello Peter dated 6 April 2021, 29 May 2021 and 28 July 2021 regarding my application for Medical Aid cover. After all the complaints, attempting to be covered for Medical Aid since April 2021, I was assured that my application for Medical Aid cover was approved, only to find that my Medical Aid Membership only became active in September 2021. When requiring Authorisation for a medical procedure in January 2022, I was told that Discovery required a Disclosure form from my GP and Opthamologist - which was provided. Yesterday, 2 February, I was informed that the authorisation for the procedure that was meant to be for today, was not granted as they "need to listen to all my recordings". What on earth for, I have no idea. After numerous attempts, over a 5 month period to get Medical Aid cover, this is what I have to put up with. I am fed-up. Should this matter not be resolved and the authorisation be denied, I will take this up with the Ombudsman and I will cancel my Membership with Discovery. I regret my decision by not applying for Medical Aid cover elsewhere.