Discovery no longer offering the option for secondary GP

I am absolutely livid with Discovery. I pay such high premiums every month yet they're only doing a disservice to me and my family. My son is ill with a high favor and his GP is fully booked. This means, there's no option of going to a secondary GP while their Customer Service team is telling me to go to a clinic yet there are no clinics in the network within our area. And, we'd still need to get the nurse at the clinic to refer us to a virtual GP lol. You are by no means reducing our efforts in cases of emergency. It's safe to say that you do not care about prioritizing your clients health.