Discovery no answer

Item: Discovery Health
Rating: 1
Author: Nicky E

I have been trying to get through to authorisations multiple times without any joy. I hold for 30 minutes at a time and nobody answers. I am not sure how to get hospital authorisation if noone answers. There is also no email available online. Perhaps this review will get them to phone me so that I can get authorisation!

Helpful (0)

Replies (2)

Discovery Health's replyOfficial

20 May 2026, 07:14

Dear Nicky V

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.

Regards Discovery Health Servicing Team

Discovery Health's reply20 May 2026, 07:14

Official

Dear Nicky V

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.

Regards Discovery Health Servicing Team

Discovery Health's replyOfficial

20 May 2026, 16:53

Dear Nicky V

Please check you emails for feedback from us.

Regards Discovery Health Servicing Team

Discovery Health's reply20 May 2026, 16:53

Official

Dear Nicky V

Please check you emails for feedback from us.

Regards Discovery Health Servicing Team