jK
jonathan K

1 reviews | Active since Jul 2010

09 Mar 2023, 17:26

discovery needs to discover how to provide basic services such as a card replacement.

judging by the latest complaints I see I am not alone when it comes to my complaint. I have been waiting since last year september for replacement cards and it's now march 2023. I have called twice and no mails was sent to confirm request. This service is unacceptable and for the life of me I can't understand what makes this business think they could succeed at a discovery BANK with such lame card replacement services. Either send my cards or I make sure I cancel my membership and take my contributions elsewhere,

0
Replies (2)
Discovery Health
Discovery Health's reply10 Mar 2023, 06:46
Official
Dear Jonathan K

 We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
   
Regards 
Discovery Health Servicing Team
Discovery Health
Discovery Health's reply10 Mar 2023, 11:38
Official
Dear Jonathan We have been in touch with you to answer your comments.   RegardsDiscovery Health Servicing Team