LS
Lionel S

1 reviews | Active since Dec 2011

10 Jun 2021, 06:31

Discovery : Mondern Day Pirates

Discovery promised to return my money ****** by them on Monday last week. After verifying my bank details they said it will take 2-3 working days. I waited and my funds were not returned. On day 5 after I called Discovery, ****ha promised that the funds will be in my account before close of business on Friday. The money never came. I called discovery again on Monday this week and my money was promised the to me in 72 hours. All details including bank details were verified. This is week 2 and day 11 days after my money which is mine is still not returned to me. When I called Discovery again yesterday which was Fay 10, I was asked to verify my bank details again. This is the 3rd time that this has been done. I want my money. Discovery is *****ed to the core and all staff that work there are taught to support their *****ed system. I want my money

0
Replies (4)
Discovery Health
Discovery Health's reply10 Jun 2021, 08:04
Official
Dear Lionel S

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible. 

Regards
Discovery Health Servicing Team                                       

LS
Lionel S's update10 Jun 2021, 16:53
Reviewer Update
what nonsense.... you have no concern for members or their money that you have ******....You have been investigating this matter since last week Monday. You promises to return my money changes every time. I have sent you verified bank statement s over 3 times now. I want my money.... Is this how you manage pensioners.... you ***** their money and then frustrate them.
Today alone you have dropped my call from your main switchboard to Key Care Plus 4 times with promises to call back not happening.
I regret the day i joined your organisation. I want my money back.... or should i start taking my frustration out on anybody wearing a Discovery shirt at a mall.....
JUST RETURN MY 2 MONTHS SUBSCRIPTIONS. I HAVE HAD ENOUGH OF YOUR EXCUSES.
NEVER EVER TRUST DISCOVERY.... THEY ARE MODERN DAY PIRATES.
THIS IS MY LAST WARNING.....GIVE ME MY MONEY BACK.....I NEED IT UTGENTLY.
LS
Lionel S's update12 Jun 2021, 14:00
Reviewer Update
To the CEO of Discovery..... Adrian Gore, you are either running a tuck shop and doing a lousy job or the chief pirate running a group of *******......
You are part of the *******ion culture that seems to be taking over in SA.
On Monday the 31st of May, Discovery made a decision to return my money taken from me by your management under false pretences and promised to return my money in 48 hours.
As a pensioner, R 2400 is a lot of money.
2nd of June....money not returned, and the excuse given was my previously submitted bank details were incorrect... After this was submitted by me the 3rd time i was promised my money again in 48 hours.
Friday, the 4 th of June, Discovery again promised my money before COB on the same day.
Monday the 7th of June, Discovery requested bank details again for the 4th time again in 48 hours.
Wednesday, the 9th of June, my money is still not returned.
Friday, the 11th, Discovery again promises to return my money and bank details are again confirmed for the 5th time...... Still nothing, as promised by one of Mr Gores ******.
TODAY IS THE 12TH OF JUNE,...STILL NO FUNDS IN SIGHT.

Mr Adrian Gore, you are a sad excuse for a human being....
while you eat and sleep nice, you rob pensioners of their hard money.
When am i going to get my money.
Should i now resort to arriving at Discovery in Sandton and searching for you, you *****.
MAY THE FLEAS OF A 1000 CAMELS INFEST YOUR ARMPITS, YOU DOG.


Discovery Health
Discovery Health's reply14 Jun 2021, 13:49
Official
Dear Lionel S

We contacted you to discuss your query.

Regards
Discovery Health Servicing Team