Discovery Medical Scheme - what is your problem?

<p>In February I joined Discovery Key Care medical aid scheme - and have waited the mandatory 3 months. I have asked repeately for my card to be sent to me - preferably by courier as my benefits become available on 1 June. I was promised a courier delivery on Monday 16th May - NOT! Then I spent another morning on the phone and on the website - received an automated reply 'will respond in 1 business day '- NOT! I would like to make contact with someone at Discovery New Members / Key Care to get some help! I would like the membership card I was promised, as well as a list of practitioners I can use - no one seems too interested in helping me. </p>