Discovery Medical Scheme - poor/no feedback added to poor service.

Item: Discovery Health
Rating: 1
Author: Johann V

I lodged an complaint re Discovery code of conduct via hellopeter. My Membership no ***, which I terminated . I received an undertaking by email 5 December 2025 with the undertaking to address my complaint within 3 to 5 days. W *** dated 5 December 2025. I lodge another complaint now regarding this code of conduct. J L Viljoen.

Helpful (0)

Replies (2)

Discovery Health's replyOfficial

17 Dec 2025, 05:28

Dear Johann V

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.

Regards

Discovery Health Servicing Team

Discovery Health's reply17 Dec 2025, 05:28

Official

Dear Johann V

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.

Regards

Discovery Health Servicing Team

Discovery Health's replyOfficial

24 Dec 2025, 16:04

Dear Johann V

Please check your emails for final feedback from us.

Regards

Discovery Health Servicing Team

Discovery Health's reply24 Dec 2025, 16:04

Official

Dear Johann V

Please check your emails for final feedback from us.

Regards

Discovery Health Servicing Team