KT
Keneiloe T

1 reviews | Active since Mar 2021

27 Aug 2025, 14:03

DISCOVERY MEDICAL INSURANCE IS THE WORST!!!!!

Discovery is the worst!!! I was admitted in hospital in July under a doctor that was approved during the authorization process, now the doctor is not paid.. Also I was sick and the doctor had to run tests and all that but the doctor was not paid because the "treatment is not covered under plan" How are we supposed to know that when we are lying in a hospital bed and the doctor is trying to do all that they can do to make us feel better?? Now I am left with debts that I have to cover but I pay medical aid everything!!!! I AM DEFINETLY CANCELING THIS MEDICAL AID!

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Replies (2)
Discovery Health
Discovery Health's reply28 Aug 2025, 06:56
Official
Dear Nombulelo T

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible. 

Regards 
Discovery Health Servicing Team
Discovery Health
Discovery Health's reply01 Sept 2025, 14:49
Official
Dear Nombulelo T

Please check your emails for final feedback from us. 

Regards 
Discovery Health Servicing Team