1 reviews | Active since Dec 2015
Discovery Medical from HELL
I have had the worst expin my life with Discovery Medical Aid, I am currently admitted in hospital at Netcare, I am hemorrhaging as we speak(Active bleeding), Discovery have sent a personal health assessment form to my old Dr (Dr Khosa and Mathebula) they have been my family doctors for over 18 years, the last time I was there was 2020 because of flue. So my Medical Aid has sent them a form hoping I didn't disclose any information while joining and to their disappointment there is none.
Now they are looking for any reason not to pay . I am admitted because of infection(pneumonia) and this is something you can't disclose prior to joining.
I would advise anyone looking for a Medical aid to look elsewhere. I have been calling them to no avail, my blood pressure is 168/112, by the time they finish whatever they are looking for, I doubt if I would still be alive . I am told they take 3 to u days before they will authorise, where will I be by that time.
I went to the doctor in 2020 for flue related issues, what more does Discovery want, I asked them to ask the doctor for my entire medical file to show that I don't have any non disclosure. But nope, they are sending other Doctors forms to fill and they are not my doctors, and in the meantime I am coughing blood while I wait.
This is the worst experience by far, and to Discovery we are disposable and expandable, they absolutely don't care or give a damn.
Should I die while waiting I want South Africa to know the kind of a company Discovery is.
I went to the doctor in 2020 for flue related issues, what more does Discovery want, I asked them to ask the doctor for my entire medical file to show that I don't have any non disclosure. But nope, they are sending other Doctors forms to fill and they are not my doctors, and in the meantime I am coughing blood while I wait.
This is the worst experience by far, and to Discovery we are disposable and expandable, they absolutely don't care or give a damn.
Should I die while waiting I want South Africa to know the kind of a company Discovery is.
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards
Discovery Health Servicing Team
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards
Discovery Health Servicing Team
Please check your emails for final feedback from us.
RegardsDiscovery Health Servicing Team
Please check your emails for final feedback from us.
RegardsDiscovery Health Servicing Team