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seamusl S

1 reviews | Active since Jun 2016

27 Oct 2016, 15:45

discovery Medical Aid What a Joke

<p>Discovery Medical aid is the biggest Joke and Quite frankly I want to cancel my medical aid with them with Imidiate Effect , I need to go in for my wisdom Teeth to be taken out and only to phone discovery and after everything they Tell me i Need to pay R 4800.00 for hospital fees for the extraction that will take +- 1:30 to 2 hours to do</p> <p>i thought that Taking a Scheme that is one of the Best and one That i pay a hell of alot for that small things like this would be covered only to be told that Sir if there were 1 milion people wanting to do the same proceedure at the same time and discovery had to cover R 4800.00 per person they wouldnt be able to sustain the business or the scheme 1: why would their be 1 million people wanting to do wisdoms at the same time</p> <p>2: this excues is Poor and highly un professional</p> <p>i quite frankly dont give a flying rats **** about the 1 million other people , i care that i am paying a substancial amount a month for medical aid (THAT IS WHY WE HAVE MEDICAL AID SO IF ISSUES LIKE THIS ARRISE WE ARE COVERED ) but is seems Like DISCOVERY dont care about customers yet only for lineing their own pockets</p> <p>I am highly dissapointed and i will make sure whoever i come into contact with i tell them what **** service they can expect and tell them they waisting their money and time</p> <p>as soon as i can cancel my plan with Discovery and I will do in a Heart beat</p>

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Replies (2)
Discovery Health
Discovery Health's reply28 Oct 2016, 09:00
Official

Dear seamus-lindsay

Your concerns are important to us and we will be in touch soon with an answer to your comments.

Regards
Discovery Health Servicing Team

Discovery Health
Discovery Health's reply31 Oct 2016, 11:43
Official

Dear seamus-lindsay

We have been in touch with you to answer your comments.

Regards
Cornelius