SC
Stuart C

1 reviews | Active since Oct 2013

28 Apr 2026, 11:12

Discovery Medical Aid Useless & a money making racket

Don't bother phoning a call centre. They dont care about anyone. They would rather pay a hospital bill of R100000, than pay chronic medication for approx, R2500. It doesn't make sense, really.

0
Replies (14)
Discovery Health
Discovery Health's reply28 Apr 2026, 12:19
Official
Dear Stuart C 

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible. 

Regards 
Discovery Health Servicing Team
Discovery Health
Discovery Health's reply30 Apr 2026, 11:21
Official
Dear Stuart C 

Please check your emails for feedback from us.

Regards 
Discovery Health Servicing Team
SC
Stuart C's update07 May 2026, 11:31
Reviewer Update
After Discovery Health made my account active, it said there was no outstanding amount of money, now Discovery Medical have suspended tje account yet again due to an outstanding amount. Another case of the left hand does not know what the right hand is doing. Treatment of Pensioners terribly wrong!!!
SC
Stuart C's update07 May 2026, 11:33
Reviewer Update
Everything is going to be public review
SC
Stuart C's update09 May 2026, 10:01
Reviewer Update
Well, that was short lived. The 5 star rating for good service, where that came from? Discovery Medical Ai "unsuspended" (with R4600 msa let me tell you) my account when I said they would actually prefer paying a hospital bill of R100 000's rather than pay a merely R2500 in chronic medication. They "unsuspended" It shows one where Discover Medical Aid priorities lie.

Everything has to become a big fight with Discovery Medical Aid, unfortunately, before anything is done about it, or so I thought.

As of November 2025 I have been a pensioner. I haven't been treated like a pensioner by Discovery Medical Aid but ive heard within the Medica field that they are are renowned for doing this. *******io and *****ulent transactions weren't invented by myself.
Discovery Health
Discovery Health's reply11 May 2026, 11:38
Official
Dear Stuart C 

We are busy investigating your query and will contact you soon.

Regards 
Discovery Health Servicing Team
SC
Stuart C's update11 May 2026, 14:01
Reviewer Update
Noted
Discovery Health
Discovery Health's reply13 May 2026, 17:09
Official
Dear Stuart C 

Please check your emails for feedback from us.

Regards 
Discovery Health Servicing Team
SC
Stuart C's update13 May 2026, 17:23
Reviewer Update
Good day, ive checked and there is no emails yet from discovery. Remember i am retired if you have sent it to my work email
SC
Stuart C's update13 May 2026, 22:47
Reviewer Update
An email came through now can you believe it. Correspondence to reapply chicken medication. Medication that has already been approved by Discovery. Thos is why I say the left hand does not know what the right hand is doing.... This is totally unacceptable now. What is a Medical Aid for? Please advise? I am so sorry it has turned out like this. They say retirement is for the aged. How on earth does one survive under these circumstances? Where is Mags Govender now? Please kindly assist

Discovery Health
Discovery Health's reply15 May 2026, 10:11
Official
Dear Stuart C 

We are busy investigating your query and will contact you soon.

Regards 
Discovery Health Servicing Team
SC
Stuart C's update15 May 2026, 20:38
Reviewer Update
Too much investigation is thr problem. Ive paid the outstanding premiums
Discovery Health
Discovery Health's reply18 May 2026, 16:02
Official
Dear Stuart C 

Please check your emails for feedback from us.

Regards 
Discovery Health Servicing Team
SC
Stuart C's update07 Sept 2026, 11:46
Reviewer Update
They have suspended the account yet again...... is there perhaps another medical aid