MR
Masala R

1 reviews | Active since Aug 2023

30 Aug 2023, 08:44

Discovery medical aid termination

Discovery cancelled my medical aid because they refuse to pay for a procedure which was to determine what’s wrong with me. I remember even the Drs couldn’t understand cause they say i didn’t disclose the condition, I email them and even sent dispute. Cause I can tell, even the Drs and specialist don’t know what’s wrong that’s why they wanted to do the procedure to find out, then discovery said no and send email of termination

0
Replies (3)
MR
Masala R's update30 Aug 2023, 08:46
Reviewer Update
Discovery cancelled my medical aid because they refuse to pay for a procedure which was to determine what’s wrong with me. I remember even the Drs couldn’t understand cause they say i didn’t disclose the condition, I email them and even sent dispute. Cause I can tell, even the Drs and specialist don’t know what’s wrong that’s why they wanted to do the procedure to find out, then discovery said no and send email of termination
Discovery Health
Discovery Health's reply30 Aug 2023, 10:12
Official
Dear Masala R

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible. 
   Regards Discovery Health Servicing Team
Discovery Health
Discovery Health's reply31 Aug 2023, 10:14
Official
Dear Masala R

We have been in touch with you to answer your comments. 
   Regards Discovery Health Servicing Team