1 reviews | Active since Jan 2016
Discovery Medical Aid - Terminate Account
On the 1st of January 2023, I was admitted into hospital.
The hospital together with discovery have not issued an authorisation number for my admission. I contacted Mediclinic Cape Town and they advised that they had requested for authorisation from discovery over and over again with no feedback.
Being on the plan for over 5 years with no hospital claims to having my first claim for hospital admissions rejected is all sorts of crazy when obtaining authorisation was not my main responsibility due to being in a critical condition.
Currently I have a bill of 10000 for the one night hospital stay of which I was admitted and my plan covers.
Kindly please save yourself by not wasting your money with this medical aid. I would like my contract terminated with immediate effect should there be no resolution to this as I am as good as a person with no medical aid. My membership number is ***
It’s been 5 months and I am yet to recieve feedback.
I was hospitalised therefore this claim needs to be paid under my hospital plan.
Please contact me for clarity on this case or cancel this medical aid with immediate effect.
It’s been 5 months and I am yet to recieve feedback.
I was hospitalised therefore this claim needs to be paid under my hospital plan.
Please contact me for clarity on this case or cancel this medical aid with immediate effect.