LP
Lee P

1 reviews | Active since Nov 2020

15 Oct 2023, 11:15

Discovery medical aid reducing our benefits in 2024 - to Rayn Noach CEO. We are shocked and horrified at your changes to the 2024 medical aid.

To Ryan Noach CEO of Discovery medical aid Discovery medical aid will not only be effecting my life and health but that of your members in 2024 I have been a loyal member for 20 years and I am shocked and disgusted with your heave price increase and talking away some of our major benefits. I have calculated and for the year 2024 Discovery medical aid will give me a total of R60 104.00 for the year for my general health. While my annual premium for 2024 will cost me R100 572.00. R60 104. 00 health cover / R100 572. Annual premium does not look good. Discovery has now taken away the unlimited Fund and has put in place a LIMITED amount in of R35 000.00 which is a total of R60 104.00 for the year. I am shocked and horrified with your new changes. Ryan , you said Discovery is giving us adequate time to make changes but you are punishing the elderly,frail and members with medical conditions. No other medical aid will accept us now after being so loyal to Discovery medical aid. We have no option stay and accept what ever Discovery medical aid does or die without a medical aid. I am sure this Hallopeter won't even cross your desk. As discovery medical aid does not care how your changes is effecting my life and health and that of your members. As long as you get paid you don't care if your members have to eat cat food to full their stomach. So that we can pay our medical aid premium, levies and other payment out of our pockets. You are not looking after yourself loyal members that has been with you for years. Now when we need Discovery medical aid the most you are failing us. Very sad but true

0
Replies (2)
Discovery Health
Discovery Health's reply16 Oct 2023, 07:30
Official
Dear Lee D
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible. 
Regards 
Discovery Health Servicing Team
Discovery Health
Discovery Health's reply17 Oct 2023, 08:34
Official
Dear Lee D

Please check your emails for final feedback from us.

Regards
Discovery Health Servicing Team