SP
SA P
1 reviews | Active since Nov 2014
06 Dec 2023, 06:50
Discovery medical aid please assist.
To whom it may concern.
This matter relates to a request to escalate a dispute relating to PMB benefits that have been exhausted.
I understand that the scheme has 30 days to deal with the matter, however I expressed why the matter is urgent which I will not repeat the same on this platform.
Two weeks to date and I have not even been contacted by the scheme.
I humbly ask your team to deal with the matter urgently for reasons I will clarify when contacted by the scheme.
Thank you.
Helpful (0)
Replies (4)0
Replies (4)
Discovery Health's replyOfficial
06 Dec 2023, 09:48Dear SA P
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards
Discovery Health Servicing Team
Discovery Health's reply06 Dec 2023, 09:48
Official
Dear SA P
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards
Discovery Health Servicing Team
SP
SA P's updateReviewer Update
07 Dec 2023, 17:25To whom it may concern.
To date since I have received your reaponse no one has contacted me. On the 21st December 2023 this will be deffered to the medical schemes council.
To date since I have received your reaponse no one has contacted me. On the 21st December 2023 this will be deffered to the medical schemes council.
SP
SA P's update07 Dec 2023, 17:25
Reviewer Update
To whom it may concern.
To date since I have received your reaponse no one has contacted me. On the 21st December 2023 this will be deffered to the medical schemes council.
To date since I have received your reaponse no one has contacted me. On the 21st December 2023 this will be deffered to the medical schemes council.
Discovery Health's replyOfficial
08 Dec 2023, 13:21Dear SA P
We could not contact you telephonically. Please check your email from us.
Regards
We could not contact you telephonically. Please check your email from us.
Regards
Discovery Health Servicing Team
Discovery Health's reply08 Dec 2023, 13:21
Official
Dear SA P
We could not contact you telephonically. Please check your email from us.
Regards
We could not contact you telephonically. Please check your email from us.
Regards
Discovery Health Servicing Team
SP
SA P's updateReviewer Update
08 Dec 2023, 17:28Email recieved.
SP
SA P's update08 Dec 2023, 17:28
Reviewer Update
Email recieved.