sA
shannon A

1 reviews | Active since Oct 2017

16 Apr 2024, 10:06

Discovery medical aid only Discovery benefits

Having a Discovery medical aid is the same has having a loyalty card from a store, doesn't do anything for you, only eats your money pretending to give you benefits. I'm in hospital with major stomach problems which are on the record as medical history, I need a colonoscopy now.... DISCOVERY answer is NO....when you get discharged consult your GP to see a gastrologist because of problems, if we approve give that code to gastrologist, then they should call Discovery about reasons for procedure, maybe Discovery will consider using some of the money you've given for over 10 years

0
Replies (3)
Discovery Health
Discovery Health's reply16 Apr 2024, 10:16
Official
Dear shannon A

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible. 

Regards 
Discovery Health Servicing Team
sA
shannon A's update18 Apr 2024, 08:40
Reviewer Update
Discovery really has not emphaty for clients, you in hospital and they Dr's are struggling to find out underlying problems and a scope might help. Discovery wants you to go home, see referral GP ask him to complete specialist form and go to specialist have him motivate procedure , they will decide further how they play with your life.
Discovery Health
Discovery Health's reply19 Apr 2024, 12:37
Official
Dear Shannon A

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible. 

Regards 
Discovery Health Servicing Team