BS
Bryan S

1 reviews | Active since Sept 2021

28 Sept 2021, 09:47

Discovery Medical Aid, Nothing but lies and deceit

Discovery medical aid lies and refuse to pay..

I am on discovery smart plan, on which I get access the unlimited GP visits, or at least that is what discovery claim... But now after being diagnosed with covid 19 and having to visit the doctor, discovery refuses to pay the bills of the doctor, claiming it as a clause related to my hypertension waiting period of 12 months.

The gp visit had absolutely nothing to do with hypertension, but was 100% covid related.

Thus i find discovery to be **********, lying about unlimited GP visits.

They take your money each month but then when push comes to shuff they let one down.

If one can't trust them with small issues how can one entrust them to have your back when it really matters.

This is really a huge let down for me and i will never again recommend discovery to any one, in fact I'll go out of my way to ensure I tell everyone exactly what to expect from discovery medical aid... Nothing but lies and deceit.

0
Replies (2)
Discovery Health
Discovery Health's reply28 Sept 2021, 10:00
Official
Dear Bryan S

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible. 

Regards 
Discovery Health Servicing Team

Discovery Health
Discovery Health's reply29 Sept 2021, 10:15
Official
Dear Bryan S
 
We have been in touch with you to answer your comments.
 
Regards
Discovery Health Servicing Team