ML
Marius L

1 reviews | Active since Jun 2016

17 Apr 2020, 14:29

DISCOVERY MEDICAL AID MAKE MASSIVE PROFITS NOT ABLE TO ASSIST

On 16 April 2020 I app**** for payment of premiums amnesty with Discovery thinking that being a member for 8 years and up to date with all my premiums it would be ok to apply as all other entities are giving grace during these testing times, A reply came 24 hours later. "You have not accrued MSA from January 2020 to March 2020, therefore you do not qualify for this concession." MY WORD I JUST DOWNGRADED JANUARY THIS YEAR DUE TO FINACIAL CONSTRAINS and I am now without medical aid as me and my wife are on chronic medicine and everyone is on lockdown so all my veneus had been cancelled untill further notice, i paid deposits to secure work some even paid in full to secure a certain event. I am sure there is a way around this as I do not have any form of income at the moment, for goodness sake I sell biltong and organic products, got stock but it is worthless. I am prepared to meet my obligations as soon as the lockdown is lifted and we getting new dates to sell my products.

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Replies (2)
Discovery Health
Discovery Health's reply20 Apr 2020, 09:07
Official
Dear Marius L
 
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible. 
 
Regards 
Discovery Health Servicing Team
Discovery Health
Discovery Health's reply20 Apr 2020, 16:50
Official
Dear Marius L
 
We have been in contact with you to discuss your concerns.
 
Regards 
Discovery Health Servicing Team