1 reviews | Active since Jun 2011
Discovery Medical Aid Is USELESS.
I have received a letter by post to say that I have been owing discovery for over 3 months and as I was trying to investigate it was the fact I have moved from Discovery to join Best Med. I moved because my current employer does not subsidize and its expensive, My Employer contacted discovery on my behalf and the information I received was that I am not owing anything to discovery because they have reached a mutual agreement, now that I owe an amount I am being sent letters via post and nothing over email or telephone. I contacted discovery and spoke to Tasman and she gave me the number *** and this phone just rings and puts you on hold and no one ever picks it up. If anyone from discovery can get back to me regarding this Payment as I have now been sent to ITC for not paying attention to detail which I find very ridiculous and I will make sure that I am removed from there because its not my fault that I have not received any letters and that discovery always want to make sure people are blacklisted for no apparent reason because its easy for them to mess up someone's life, I will ask anyone who is using discovery I know to be very careful or just withdraw it,its useless
Thank you for your comment.
The Medical Savings Account (MSA) is a fixed amount that Discovery Health gives you at the beginning of the year for day-to-day medical expenses. You pay this amount back to us in 12 equal monthly instalments but, if necessary, you are free to use the whole amount at the beginning of the year to pay for valid medical expenses. The 12 instalments form part of your monthly contribution.
If you leave the Discovery Health Medical Scheme part-way through the year, we calculate how much of the MSA you have used and how much you have contributed to it. If you have used more from the account than what you have paid into the account, then you will need to pay the difference to us.
We confirmed that the Settlement Solution Team is in contact with you. They will be in touch to assist you further with your query.
Regards
Jashvir
Thank you for your comment.
The Medical Savings Account (MSA) is a fixed amount that Discovery Health gives you at the beginning of the year for day-to-day medical expenses. You pay this amount back to us in 12 equal monthly instalments but, if necessary, you are free to use the whole amount at the beginning of the year to pay for valid medical expenses. The 12 instalments form part of your monthly contribution.
If you leave the Discovery Health Medical Scheme part-way through the year, we calculate how much of the MSA you have used and how much you have contributed to it. If you have used more from the account than what you have paid into the account, then you will need to pay the difference to us.
We confirmed that the Settlement Solution Team is in contact with you. They will be in touch to assist you further with your query.
Regards
Jashvir