Discovery Medical aid is the worst medical aid in the world!

<p>On the 28th of February this year I visited my gp to explain my odeal. He emmidiately called discovery medical aid call center, and spoke to the doctor, who confirmed that the procedure I wanted to do was covered by my plan. He then advised that, I should go see a surgeon within my hospital network, who will then do an assessment which we will submit for preauthorisation. I then visited the surgeon upon appointment he did an assessment, and referred me to another surgeon, where I got the final assessment report. I then submitted the report for pre authotisation via email only to be to get an email that suggested that my doctor had a solution to this procedure and they did not want to question him for the funding decision. I then went back to my gp to submit the same report on my behalf. There were series of email with the pre authorisation team declining the funding because my plan does not cover the procedure only the plans a stage above mine are covered. I called the medical aid to upgrade and they have indicated to me that they only upgrade at the beggining of the year. Surely this medical aid is very s****ed in its theiving, the procedure I am being made to sweat, being thrown from pillar to post from February till now, is offered for free in public hospitals yet am paying just below R2000 for such a service. I am being made to run from pillar to post exhausting my savings account for this really? I think if Discovery had mentioned from the onset that they did not fund I should have saved my savings account. People out there do not use discovery medical aid they will discover you before you discover them! Fore warned is foretold!</p>