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garth M

1 reviews | Active since Dec 2014

03 Jul 2024, 17:28

Discovery medical aid is my worst nightmare

People must read the fine print and t&c's when taking medical out with discovery. Worst medical aid I have ever been on. I was on Bonitas for many years and never had issues . Only reason I changed medical aid is for the vitality. My worst mistake to go on LA Active. The representatives from Glopin who introduced me at work to discovery did not even explained everything properly, nevertheless I decided to hange because of vitality. To my surprise my medical aid is depleted in June. I went for a MRI scan and it was paid from my savings which I didn't know or was not told about. Everything comes from one saving. If I kniew6this I would've stayed with Bonitas. People if you need a medical aid that covers everything don't consider Discovery. They give little benefits to children for the year. After going for MRI I was told that if the results show I need a medical procedure then that amount paid by me will be waived and the medical aid will pay the full amount. This was told to ke by a consultant at Glopin. A white guy I spoke to. Now I get emails of big amounts I owe Bayradialogy for a MRI outstanding balance and Discovery not answering my emails. Stay away from LAActive if you don't want to fall in debt with hospitals and xray.

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Replies (2)
Discovery Health
Discovery Health's reply04 Jul 2024, 07:42
Official
Dear Garth M

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible. 

Regards 
Discovery Health Servicing Team
Discovery Health
Discovery Health's reply04 Jul 2024, 17:45
Official
Dear Garth M

We have been in touch with you to answer your comments.

Regards
Discovery Health Servicing Team