1 reviews | Active since Mar 2022
Discovery Medical Aid has now Become Discovery Wealth and fails delivering with service, care and support. Discovery has lost their medical care values.
A Medical Health Company stands for integrity, care and supporting people in their health, moments of needing live saving care.
So I have entrusted Discovery Health for years as a loyal member. The values and service and medical support that members "buy" and expect is no longer there. Today I will look at Bonitas Health. Discovery Health has become Discovery Wealth and I can not stand and entrust my health to that, no more.
I have found all the supporting Discovery documents that prove that Discovery has to pay my claim submitted. I will also fight using my rights and the support from the Council for Medical Schemes. And I will fight until my Ophthalmologist Claim is paid fully. Because I have diabetes and cancer and I have cover and I found the Discovery policies that states that and pays for that. That is the mistake that the claim processing staff makes. As they told me "We didnt know you have that when we reviewed your claim." Because you dont care and see and take time as we are all different people with different health that changes every day. And that is what so many members experience and have to fight for with Discovery.
I pay for medical coverage and support and when that is taken away and I have to prove my rights to get a claim paid back, then it is time to move on.
But now the time has come to change Medical Aid Companies for me. I no longer want to do the admin and provide Discovery entitlement and supporting documents. I will not be disrespected, disregarded and be humiliated when visiting Doctors by a company with a bad reputation within the medical insurance world.
I am not alone, and so many others will go and also move away.
Discovery Medical Aid Performance Rating 2025
Performance (Rolling 12 months): 1.5 Trustindex Rating by members : 2.7 Ranked In Medical Aid standing: #15
18,572 Total Reviews received.
1. 3,260 Reviews : Rating 2/5
2. 13,636 Reviews : Rating 1/5
(HelloPeter Customer Rewiew Data - 2025)
Read what I said, and you will see Discovery why I refer to Discovery Wealth and not Discovery Health.
Read what I said, and you will see Discovery why I refer to Discovery Wealth and not Discovery Health.
Thank you to the Medical Practitioners who are standing with me.
Thank you to the Medical Practitioners who are standing with me.
I was also able to provide the inline Discovery Eye Care Program for Diabetic patients to the lady.
https://www.discovery.co.za/corporate/new-dhms-benefit-helps-take-care-of-your-sight
I was also able to provide the inline Discovery Eye Care Program for Diabetic patients to the lady.
https://www.discovery.co.za/corporate/new-dhms-benefit-helps-take-care-of-your-sight
