KM
Khanyi M
1 reviews | Active since Jul 2013
19 Feb 2020, 20:42
Discovery medical aid does not want to pay for my Casuality bill because they feel it was not an emergency yet i was treated.
I went to casualty last year in November at 12h00 midnight due to a swollen throat , locked jaw , I was vomiting, I had a tooth Abscess and the pain was just not responding all the pain medication . In January I received 4 bills ( 2 from 2 doctors and 2 from the ward ) after querying about the Bills from Discovery . I was told the reason why I needed to pay from my own pocket is that they did not consider what I went to causality for as an emergency . Meaning the medical aid card that produced at hospital was just for show .
After 10 years paying Discovery this is how they treat me .
Helpful (0)
Replies (2)0
Replies (2)Discovery Health's replyOfficial
20 Feb 2020, 11:01Dear Khanyi Mvubu
We received your message and we’re looking into the matter.
Regards
Discovery Health Servicing Team
We received your message and we’re looking into the matter.
Regards
Discovery Health Servicing Team
Discovery Health's reply20 Feb 2020, 11:01
Official
Dear Khanyi Mvubu
We received your message and we’re looking into the matter.
Regards
Discovery Health Servicing Team
We received your message and we’re looking into the matter.
Regards
Discovery Health Servicing Team
Discovery Health's replyOfficial
21 Feb 2020, 18:50Dear Khanyi Mvubu
We have been in touch with you to answer your comments.
Regards
Discovery Health Servicing Team
We have been in touch with you to answer your comments.
Regards
Discovery Health Servicing Team
Discovery Health's reply21 Feb 2020, 18:50
Official
Dear Khanyi Mvubu
We have been in touch with you to answer your comments.
Regards
Discovery Health Servicing Team
We have been in touch with you to answer your comments.
Regards
Discovery Health Servicing Team
