SO
Sonja O
1 reviews | Active since May 2018
31 Dec 2024, 14:36
Discovery medical aid cut off immediately.. Grace period?
I have been a loyal client of Discovery health. It is my fault I know that my debit order was returned, but upon phoning and asking for a payment arrangement for 6 January, I was denied this. Once again, I know I am in the wrong, but just asked for a few days assistance as you never know what could happen and then immediately stopping all cover. I feel there need to be a little but of a grace period to give a person before just being cut off medically.
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Replies (2)0
Replies (2)Discovery Health's replyOfficial
02 Jan 2025, 09:19Dear Sonja O
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards
Discovery Health Servicing Team
Discovery Health's reply02 Jan 2025, 09:19
Official
Dear Sonja O
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards
Discovery Health Servicing Team
Discovery Health's replyOfficial
03 Jan 2025, 14:03Dear Sonja O
Please check your emails for final feedback from us.
Regards
Discovery Health Servicing Team
Discovery Health's reply03 Jan 2025, 14:03
Official
Dear Sonja O
Please check your emails for final feedback from us.
Regards
Discovery Health Servicing Team
