Discovery Medical Aid can get ruthless!!!

After paying the monthly contribution for my medical aid for 22 years and not missing a month, I was informed today that my medical aid was suspended with immediate effect. This is due to a non-payment in March. I appealed unsuccessfully to the consultant and the supervisor and was told that "these are the rules." I asked for a period of three days' grace so I could follow - up and get to the bottom on why there was not a March payment. This was declined. Ruthless, graceless, cold, callous and cruel would be a fair description of how Discovery dealt with me. .