1 reviews | Active since Jun 2013
Discovery - Medical Aid bullies
I am disappointed by the way Discovery misleads customers.<br> <br> I did an online quote on their website, and then a lady called me offering a medical aid that was suitable for me. She asked for my banking details(Of which I told her that it was not necessary for just inquiring) but gave her as she insisted. She never told me that I will have to pay more than 70% of the actual cost should I need an MRI scan. I went to see a doctor and then he suggested that I should do an MRI scan, to my surprise I was told that I will need to pay R5200 in order to do two MRI scans for my head and neck. <br> <br> Before I joined the scheme I emailed her in order to confirm how GP visits will I have before I could decide on joining the scheme. Debit orders followed without any response from her and without their customer being fully informed of this ****************. <br> <br> Discovery agents are only interested in quickly getting people to their medical aid but do not fully explain the details on what people are paying for.<br> <br> Joining Discovery was just a waste of my hard earned money.<br> I am really disappointed.<br>
Thank you for your comment.
We will investigate your query and will be in contact with you.
Regards
Arthi
Thank you for your comment.
We will investigate your query and will be in contact with you.
Regards
Arthi
