EVdm
Erik Van der merwe

1 reviews | Active since Feb 2023

18 Mar 2024, 10:38

Discovery Medical Aid bad setvice

For many years I have received excellent service from Discovery medical aid.However I phoned them today enquiring about my DIscovery health pay.One very simple question.No one but no one could assist me.Not the medical aid section not the Discovery bank.This is very bad service I still do not have an answer and will never have one!.

0
Replies (4)
Discovery Health
Discovery Health's reply18 Mar 2024, 11:13
Official
Dear Erik Van der merwe

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible. 

Regards 
Discovery Health Servicing Team
Discovery Health
Discovery Health's reply18 Mar 2024, 11:14
Official
Dear Erik Van der merwe

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible. 

Regards 
Discovery Health Servicing Team
EVdm
Erik Van der merwe's update19 Mar 2024, 13:10
Reviewer Update
It is now one day later and still no answer from Discovery.
Discovery Health
Discovery Health's reply23 Oct 2024, 16:19
Official
Dear Erik Van der merwe

We have been in contact with you.

Regards 
Discovery Health Servicing Team