TN
Tina N
1 reviews | Active since Mar 2022
12 Jun 2023, 07:25
Discovery medical aid are *******
When I took up my key care plus plan with discovery I was told I’m covered for hospital admission as long as it’s a hospital in my network and in the even of an emergency any private hospital.I go to a hospital in my network yesterday and to my surprise was kicked out because I was told discovery has rejected my submission because I have a 12 month waiting period for hospital admission,I try get ahold of them and guess what?it’s Sunday their offices are closed.
So here I am leaving a hospital with a bartholin cyst painful as a MF and unable to walk because a medical aid I’m paying for is refusing me to get help
Helpful (0)
Replies (2)0
Replies (2)Discovery Health's replyOfficial
12 Jun 2023, 10:07Dear Tina N
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards
Discovery Health Servicing Team
Discovery Health's reply12 Jun 2023, 10:07
Official
Dear Tina N
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards
Discovery Health Servicing Team
Discovery Health's replyOfficial
13 Jun 2023, 14:13Good day
Please check your emails for feedback from us.
Please check your emails for feedback from us.
Regards
Discovery Health Servicing Team
Discovery Health Servicing Team
Discovery Health's reply13 Jun 2023, 14:13
Official
Good day
Please check your emails for feedback from us.
Please check your emails for feedback from us.
Regards
Discovery Health Servicing Team
Discovery Health Servicing Team
