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ashley C

1 reviews | Active since Aug 2016

14 Feb 2024, 12:26

DISCOVERY MEDICAL AID

I have been struggling with on going medical condition. I wish to upgrade was denied by Discovery, I need a Neurologist, when I called and wasted my airtime for the Neurologist on Leycare plus list. Anyway my GP needs to refer me to the only 2 that covered by them . The one no longer practice at the destination given and the other contact number are incorrect. This has been my ongoing struggle with this medical aid mahn. I really need a Neurologist and the good ones not covered by Discoevery or they were taken off.

I am desperate for assistance fro Neurologist, please any one out there that can help as Discovery can't help me ongoing battle. And now u can only visit 1 GP ridiculous I say. But you ha e to pay large amount of money for bad service from. Me the customer and patient is suffering.

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Replies (2)
Discovery Health
Discovery Health's reply14 Feb 2024, 12:44
Official
Dear ashley C

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible. 
   
Regards 
Discovery Health Servicing Team
Discovery Health
Discovery Health's reply19 Feb 2024, 13:21
Official
Dear ashley C

We have been in touch with you to answer your comments.
   
Regards 
Discovery Health Servicing Team