aC
ashley C

1 reviews | Active since Aug 2016

23 Aug 2023, 22:24

Discovery Medical Aid

I have had a tumor operation, thereafter radio therapy with Dr. SAUER N1 CITY ONCOLOGY. I have been struggling with Discovery to get MRI done yearly after the treatment. Some Naidoo guy at Discovery keeps regretting me. I think it's states that when you do receive Radio Therapy one should receive a yearly MRI but in my case it Not Not happening. I feel sick and not well and have some of the same symptoms. This is crazy they really don't care all they care about is receiving monthly premium. They are bad and will not recommend them as a medical aid. I would like someone to explain to me why I am not receiving MRI yearly after my treatment. I have to fight with them over everything. It's So So bad.

0
Replies (3)
Discovery Health
Discovery Health's reply24 Aug 2023, 07:33
Official
Dear Ashley C
 
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible. 
 
Regards 
Discovery Health Servicing Team
aC
ashley C's update25 Aug 2023, 08:57
Reviewer Update
Still no response from Discovery health. See how they treat their clients and patients.
Discovery Health
Discovery Health's reply28 Aug 2023, 08:44
Official
Dear ashley C

We have been in touch with you to answer your comments.

Regards
Discovery Health Servicing Team