JN
John N

1 reviews | Active since Jul 2017

19 Jul 2017, 13:39

Discovery Medical Aid

<p>I recently joined discovery medical aid. It happens that my wife has to go for an operation; now that they have to pay they come up with stories of authorisation has to be approved, confirmation from previous doctors before she can be admitted. I ended up paying using cash whereas I joined medical aid. I don't see a point of having a medical aid if I have to wait hundred years before they can approve a claim. What if a person dies before that. I'm really dissapponted with discovery and I have decided to cancell everything I have with discovery and sue them for my frustration, time, money and empty promises.</p>

0
Replies (2)
Discovery Health
Discovery Health's reply19 Jul 2017, 15:14
Official

Dear Jonnynakene

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.

Regards
Discovery Health Servicing Team

Discovery Health
Discovery Health's reply21 Jul 2017, 14:49
Official

Dear Jonnynakene

We have been in touch with you to answer your comments.

Regards
Discovery Health Servicing Team