PF
Priscilla F

1 reviews | Active since Sept 2023

29 May 2025, 09:20

Discovery Medical Aid

After being forced to change medical aids after 20 years, because of an operation I have no choice but to have, Discovery have been really helpful and accommodating. Although they are sticking to enforcing the 3 months waiting period, which is their right, they have been more than helpful. The lady that I have been dealing with answers me promptly and I receive answers timeously. Their efficiency so far is wonderful. I'm just struggling through yhe terrible pain for the next 2 and a bit months but that is not their doing. I have requested an earlier authorisation but will wait the 3 months out.

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Replies (1)
Discovery Health
Discovery Health's reply29 May 2025, 10:12
Official
Dear Priscilla F

Thank you for the excellent feedback.

Regards
Discovery Health Servicing Team