DH
Dawie H
1 reviews | Active since Dec 2012
24 Apr 2015, 10:33
Discovery Medical Aid
Discovery Health suspended my medical aid plan after I did not pay the premium. In my conversations with them I explained that as far as that I am concerned I do not owe them any money as no service was rendered due to the suspension of the account. The call centre was unable to answer my questions convincingly, only stating that I owed them the money, point. I therefore did not pay the \outstanding"amount as the matter was in dispute. It appeared if the call centre consultant was not 100% competent"
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Replies (1)Discovery Health's replyOfficial
24 Apr 2015, 17:08Hello dawievh11,
Thank you for your comment.
We are investigating the details of your query and will be in contact to discuss the concerns you raised.
kind regards
Bruce
Thank you for your comment.
We are investigating the details of your query and will be in contact to discuss the concerns you raised.
kind regards
Bruce
Discovery Health's reply24 Apr 2015, 17:08
Official
Hello dawievh11,
Thank you for your comment.
We are investigating the details of your query and will be in contact to discuss the concerns you raised.
kind regards
Bruce
Thank you for your comment.
We are investigating the details of your query and will be in contact to discuss the concerns you raised.
kind regards
Bruce
