BF
Bonny F
1 reviews | Active since Jul 2020
02 May 2023, 15:54
Discovery medical
I was admitted into hospital in pain and the Dr in hospital didn't do anything so I reported him to the HPCSA. The hospital didn't bill the medical aid for the full stay of in hospital so everything went through my specialist benefits and every single day I am still in pain with no help with my endometriosis or specialist benefits. Phoning them waiting for them to sort it out. It's been almost 2 months already. Now when I tried to phone I was on the call for a hour waiting for the representative that was meant to follow up with me a month ago that still hasn't. Mean while I must just suffer in pain while they do nothing to help me.
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Replies (2)Discovery Health's replyOfficial
03 May 2023, 07:05Dear Bonny F
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards Discovery Health Servicing Team
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards Discovery Health Servicing Team
Discovery Health's reply03 May 2023, 07:05
Official
Dear Bonny F
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards Discovery Health Servicing Team
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards Discovery Health Servicing Team
Discovery Health's replyOfficial
03 May 2023, 19:29Dear Bonny F
We have been in touch with you to answer your comments.
Regards
Discovery Health Servicing Team
We have been in touch with you to answer your comments.
Regards
Discovery Health Servicing Team
Discovery Health's reply03 May 2023, 19:29
Official
Dear Bonny F
We have been in touch with you to answer your comments.
Regards
Discovery Health Servicing Team
We have been in touch with you to answer your comments.
Regards
Discovery Health Servicing Team
