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mahesh B

1 reviews | Active since Aug 2011

11 Jul 2021, 06:36

Discovery medial aid is a money making ****

In these tuff covid times discovery medical aid suspended my membership. The reason for such harsh action was because i objected to an unauthorised amount being debited from my personal bank account.They feel they can just access peoples bank accounts and take whatever amount they want with no notification before hand. This kind of practice is ********* and ******** and I intend taking this matter on to the highest authority, I demand all my premiums back that I paid because on top of that I still had to fork out money for doctors bills. People out there need to know that discovery is all about money, they don’t offer 100% medical cover to the consumer, if unless you are on the highest cover which costs a arm and a leg. The rest of us are merely paying for their fancy building in Sandton and paying for their staff to sit and work from home. Getting to speak to a physical person in the call center is even a mission impossible because everything is automated. Discovery needs to be trailed before a commission enquiry and be penalised for robbing the average consumer.

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Replies (2)
Discovery Health
Discovery Health's reply12 Jul 2021, 11:11
Official
Dear Mahesh B

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible. 
   
Regards 
Discovery Health Servicing Team
Discovery Health
Discovery Health's reply12 Jul 2021, 18:25
Official
Dear Mahesh B

We have been in contact with you to address your concerns.
   
Regards 
Discovery Health Servicing Team