Discovery Med Aid a definite **** a total NO NO.

Absurd to say the least. I joined discovery in Sept 2024. After 3 month waiting period Dec. My step daughter who had kidney stones before became violently ill on Monday 27 January after self medicating we called her Dr and he recommended we take her in . On Wednesday 29 Jan 2025 my wife took her to emergency at Garden City. Dr's checked her did a scan and found kidney stone lodged in her Urether. After spending most of the day trying to get admission the arrogance of the consultant that sits at Garden City stated categorically that she has to wait for authorization for 7 days. In the name of God how is this even humane. The child is in pain and she cannot be admitted. The staff were devasted at Garden City that she could not be admitted. They gave her pain meds and sent her home after she spent about 8 hours at the emergency at Garden City. The admin lady that is at the clinic from Discovery thinks she is GOD almighty . Shows no compassion no remorse. I quote" Your daughter must wait for 7 days before a decision on admission can be made" .Why do we pay medical aid ?If this is the case then rather go and get treated at a government hospital where you expect such service. I was on Bonitas and decided to move. The biggest mistake of my life. People Discovery medical Aid is a farce. They take your hard earned monies and in an emergency of this nature mess you around. Discovery health the worst ever in my 42 years of having a medical aid. Kudos to Bonitas and Medihelp never ever had this issue. Time to rethink,re-evaluate and move back.