AE
Abduraghmaan E

1 reviews | Active since Jan 2017

28 Jul 2021, 12:02

Discovery makes you sick!!!!

My wife activated her maternity benefits - and we got a loooooooong email about the great benefits the maternity benefits has etc. ect.... Just before we went to see the Gynea we called to find out are we covered? Agent said yes i'll email you the benefits. then bam! PARTIALLY PAID!!!. like WHAT THE HELLLLL DISCOVERY. why paint a picture thats not true? False advertising!!!! You give people more stress than caring about their health.

And then you call them and their agents drops the calls! WOW! Customer service 0/10

0
Replies (2)
Discovery Health
Discovery Health's reply29 Jul 2021, 08:28
Official
Dear Abduraghmaan E We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.  Regards Discovery Health Servicing Team
Discovery Health
Discovery Health's reply02 Aug 2021, 12:42
Official
Dear Abduraghmaan E We have been in contact with you to address your concerns. Regards Discovery Health Servicing Team