GE
Garth E

1 reviews | Active since Jul 2010

26 Mar 2024, 08:59

Discovery makes it impossible to register minor children for Prepaid Health benefits

Discovery Health recently introduced an innovative prepaid health scheme whereby you can book a consultation with an online GP at a much reduced cost. Unfortunately on trying to make a booking for my minor son today, the GP practice advised that he was not registered for Prepaid Health with Discovery. On calling Discovery the consultant could not assist me. It seems that Discovery have built a system that requires separate registration for my minor children but with no option to register them! And to top it off they are already registered dependents on my Discovery medical aid!!!

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Replies (2)
Discovery Health
Discovery Health's reply26 Mar 2024, 10:22
Official
Dear Garth

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible. 

Regards 
Discovery Health Servicing Team
Discovery Health
Discovery Health's reply26 Mar 2024, 14:29
Official
Dear Garth

We have been in touch with you to answer your comments.

Regards 
Discovery Health Servicing Team