AK
Andrew K

1 reviews | Active since Dec 2021

14 Jul 2023, 17:02

Discovery looks for reasons NOT to pay for your chronic medication.

Discovery keeps changing the goal posts on my chronic medication and will not pay in full some critical medication. they said i needed to get a justification letter from the doctor which i got then the justification letter is not good enough as it did not ask specifically for full funding of the medication.

0
Replies (2)
Discovery Health
Discovery Health's reply17 Jul 2023, 06:23
Official
Dear Andrew K

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible. 
   
Regards 
Discovery Health Servicing Team  
Discovery Health
Discovery Health's reply19 Jul 2023, 15:46
Official
Dear Andrew K

We’ve responded to your query. 
   
Regards 
Discovery Health Servicing Team