ND
Nawaal D
1 reviews | Active since Mar 2021
06 Sept 2023, 10:28
Discovery lies and *****s from paying clients!
I have been repeated ****** of benefits due to me in the Pregnancy Programme and told that Discovery IT is dealing with the issue. It has been 6 months and no one has resolved any issues. Clients are **** to and then forced to themselves struggle for months to try and sort out benefits owed and savings erraneously depleted because of this. It takes hours of contacting agents, explaining th situation over and over only to be told they will refer to managers who meet once a week so it may or may not get sorted. Savings are used up instead of pregnancy benefits. Do Not trust Discovery with benefits due to you or their agents who make empty promises.
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Replies (2)0
Replies (2)Discovery Health's replyOfficial
06 Sept 2023, 10:32Dear Nawaal D
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards
Discovery Health Servicing Team
Discovery Health's reply06 Sept 2023, 10:32
Official
Dear Nawaal D
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards
Discovery Health Servicing Team
Discovery Health's replyOfficial
06 Sept 2023, 14:56Dear Nawaal D
We have been in touch with you to answer your comments.
Regards
Discovery Health Servicing Team
Discovery Health Servicing Team
Discovery Health's reply06 Sept 2023, 14:56
Official
Dear Nawaal D
We have been in touch with you to answer your comments.
Regards
Discovery Health Servicing Team
Discovery Health Servicing Team
