RD
Rosalind D
1 reviews | Active since Apr 2016
08 Oct 2019, 11:02
Discovery leaves me without chronic medication
Discovery chronic department does not respond to emails only sending an automated response with reference number. Discovery cancelled medication prescribed leaving me without chronic medication. Agents are unhelpful and have an attitude!!!!
Helpful (0)
Replies (3)0
Replies (3)
Discovery Health's replyOfficial
08 Oct 2019, 12:30Dear Rosalind Davies
We’re sorry to hear you’re dissatisfied. Please give us a chance to look into your query and we’ll be in touch soon.
Regards
Discovery Health Servicing Team
We’re sorry to hear you’re dissatisfied. Please give us a chance to look into your query and we’ll be in touch soon.
Regards
Discovery Health Servicing Team
Discovery Health's reply08 Oct 2019, 12:30
Official
Dear Rosalind Davies
We’re sorry to hear you’re dissatisfied. Please give us a chance to look into your query and we’ll be in touch soon.
Regards
Discovery Health Servicing Team
We’re sorry to hear you’re dissatisfied. Please give us a chance to look into your query and we’ll be in touch soon.
Regards
Discovery Health Servicing Team
RD
Rosalind D's updateReviewer Update
12 Oct 2019, 12:19Discovery has not addressed the issue and I had to pay for chronic medication from savings. The script was provided to them on the 4th October and 8 days later the issue has not been resolved!!!! Discovery is playing with their members health!!!!!!
RD
Rosalind D's update12 Oct 2019, 12:19
Reviewer Update
Discovery has not addressed the issue and I had to pay for chronic medication from savings. The script was provided to them on the 4th October and 8 days later the issue has not been resolved!!!! Discovery is playing with their members health!!!!!!
RD
Rosalind D's updateReviewer Update
15 Oct 2019, 10:03Still haven't received a call from Discovery. Have not addressed my issue.
RD
Rosalind D's update15 Oct 2019, 10:03
Reviewer Update
Still haven't received a call from Discovery. Have not addressed my issue.