Discovery leading the way for poor service delivery in this country

Item: Discovery Health
Rating: 1
Author: Danie C

Prescription submitted twice, handed in to Dischem twice, yet Discovery still maintains they do not have it. When my query was finally responded to, the agent wanted to argue with me about the facts and bag service.

Helpful (0)

Replies (4)

Discovery Health's replyOfficial

19 Apr 2022, 07:04

Dear Danie C

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.

Regards

Discovery Health Servicing Team

Discovery Health's reply19 Apr 2022, 07:04

Official

Dear Danie C

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.

Regards

Discovery Health Servicing Team

Discovery Health's replyOfficial

20 Apr 2022, 15:59

Dear Danie C

Please check your emails for final feedback from us.

Regards
Discovery Health Servicing Team

Discovery Health's reply20 Apr 2022, 15:59

Official

Dear Danie C

Please check your emails for final feedback from us.

Regards
Discovery Health Servicing Team

Danie C's updateReviewer Update

21 Apr 2022, 13:33

Please explain how the below email addresses my issues in ANY way?????
"Dear Mr. Daniel Jacobus Coetzee
Thank you for your recent contact with Discovery. It is a pleasure to advise you that we have now resolved your query with the reference number *** "

Danie C's update21 Apr 2022, 13:33

Reviewer Update

Danie C's updateReviewer Update

22 Apr 2022, 15:51

Discovery. Your ethics and morals are as low as your service levels. And that counts die all of you all the way up to Adrian Gore

Danie C's update22 Apr 2022, 15:51

Reviewer Update

Discovery. Your ethics and morals are as low as your service levels. And that counts die all of you all the way up to Adrian Gore