Discovery lack of service

Item: Discovery Health
Rating: 1
Author: Mari Janse van Rensburg

Been waiting for Discovery to fix claims deducted from my normal benefits while in hospital from 26 Sept. Their mail with Ref WRefNo# ********** 519#- -MailRef# ********** 940#- -MailRef# ********** 699# said they will answer within 24 hours.

Helpful (0)

Replies (3)

Discovery Health's replyOfficial

10 Oct 2018, 11:29

Dear ShadowLine

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.

Regards
Discovery Health Servicing Team

Discovery Health's reply10 Oct 2018, 11:29

Official

Dear ShadowLine

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.

Regards
Discovery Health Servicing Team

Discovery Health's replyOfficial

12 Oct 2018, 09:49

Dear ShadowLine

We have in touch with you to answer your comments and confirm that the matter has been resolved.

Kind regards
Discovery Health Servicing Team

Discovery Health's reply12 Oct 2018, 09:49

Official

Dear ShadowLine

We have in touch with you to answer your comments and confirm that the matter has been resolved.

Kind regards
Discovery Health Servicing Team

MJvR

Mari Janse van Rensburg's updateReviewer Update

05 Nov 2018, 14:17

Still awaiting refund and payment.

MJvR

Mari Janse van Rensburg's update05 Nov 2018, 14:17

Reviewer Update

Still awaiting refund and payment.