Discovery lack of honour, commitment and ethics

<p>After receiving notification of a claw back for a payment discovery made to me 14 months ago, I contacted the settlements division and made arrangements for a payment journey over 3 months (after numerous calls, explanations at my time and expense).</p> <p>I am now advised that although they committed to this payment journey, they can no longer honour it and they have removed my "claw back" from a new invoice that I have just submitted.</p> <p>Please bear in mind that this new invoice still needs to be settled with my medical provider and with Discoveries lack of ethics and inability to honour commitments and agreements, this makes it impossible.</p> <p>I am disgusted by the level of service and absolute disregard for their commitments. </p>